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Authorisation Actions Introduction

Written by Ostara Systems

Updated at May 21st, 2025

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Whilst on the authorisations detail page, you can access the actions menu, by tapping the "" button in the top right hand corner of the application.

The actions available are the following:

  • Take Photo
  • Authorise
  • Refuse
  • On Hold / Off Hold
  • Information / No Information Required
  • View Documents

To use any of these actions, simply tap the desired action on the device, the corresponding page will then be displayed.

Take Photo

Authorising a Work Order

Refusing a Work Order

Placing a Work Order On/Off Hold

No Information Required

View Documents

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