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Providing an ETA

Written by Ostara Systems

Updated at May 19th, 2025

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To provide the Client with an Estimated Time of Arrival (ETA), the User has two options. Firstly, by tapping the "" button from the selected WO and selecting "Provide ETA" from the menu. Secondly, the User can tap the "Provide ETA" button located at the bottom of the page under the "Attendance Details" heading. Both of these option display the Provide ETA page.

The Provide ETA page displays two dials: one for the Date and one for the Time. Scroll each dial up or down to the desired Date and Time and tap the "Set" button to confirm or the 'Cancel' button to cancel and return to the Provide ETA screen. The selected ETA will be shown on the Provide ETA page, if correct, tap the "Submit" button at the top of the page to set the ETA on the WO. If wrong, simply tap the ETA date and the dials will reappear allowing the User to change the date and time. Once confirmed, the selected ETA will appear at the bottom of the page under the Attendance Details heading.

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