Logging On/Off Additional Engineers
There maybe cases where engineers are attending Work Orders that require multiple engineers a once. This can be achieved using the "Log On Additional Engineers" and "Log Off Engineers" actions.
When the Work Order has been started, the "Log On Additional Engineers" will be shown. Tapping this from either the WO Detail page or the actions menu will display the below screen:
On this page, the User is provided with the option to add in the name of the additional attendee as well as the attendees that have already been logged onto the WO. When a name is entered in the Attendee Name field, tapping "Submit" will log this attendee into the WO. However if there are more attendees to log on then this this can be done by tapping "Tap to Log On Additional Attendees Starting Now". Upon doing this, a pop up will appear where the User can enter the attendee name. Tap "OK" and this will be displayed on the page.
Once there is more than one attendee added on this page, the User will also be provided with the option to "Remove" any of the attendees in case they were added incorrectly. Once they have been entered, tap "Submit" to add the attendees. This will add them to the WO with a start time of now.
Note: There is also another place where the User can add additional attendees and this is during the Start Job action. In here, there is also the option to add additional attendees using the "Tap to Log On Attendees Starting Now" action. This works in the same way as it does in the Log On Additional Attendees action.
Once an engineer has finished their role on the WO, it is possible to log them off then WO using the "Log Off Engineers" action. Tapping this displays the below screen:
On this screen, the User has to specify who the primary attendee logging off is and any others who are also logging off (this is normally the attendee name entered on the Users device when they initially logged into the application). If only one is logging off, simply select an attendee from the drop down field and tap "Submit" to proceed. If there are multiple logging off, choose the primary attendee from the drop down and then tick the other attendees who are logging off below and then tap "Submit".
There are two outcomes that can occur from this action. If the User is logging off attendees where at least one attendee will still be logged onto the WO, the selected attendees will be logged off, their stop time will be recorded and the User will be returned to the WO Detail page. If the User logs off all attendees, rather than showing the WO Detail page, they will be shown the Stop/Pause Job page instead and will need to fill out this to either pause or fully close the WO.