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Job Detail Actions Introduction

Written by Ostara Systems

Updated at October 28th, 2025

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On the Job Detail page, it is possible for Users to perform specific actions. The actions that can be performed depend on certain factors: the status of the job, the type of job and the permissions the User has against their Profile. If an action is greyed out then this action cannot be performed at this point. Hover the mouse over these greyed out actions for an explanation as to why they are not possible.

Below is list of actions that can be performed on a job:

Accepting/Refusing Additional Engineers Request

Accept Job

Acknowledge

Add Notes on a Job

Add or Amend Quotes

Add/Edit/View Documents

Add/View/Delete Certificates

Allocating a Resource

Allocating/Taking a Job

Amending Parts/Equipment/Material

Assign Job - By Email

Assign Job - By Phone

Change Button

Chase Quote Request (Email)

Chase Quote Request (Phone)

Complete Paused Job - No Visit

Confirm Specification/Send Quote Requests

Declining To Quote

Delivery Dates Provided

Edit Delivery Charge

Edit Items Received

Edit Purchase Items

Editing a Job

Fixing a Job Remotely

Linking Work Orders

Order Not Required

Passing a Work Order Onto an External Resource

Performing a Post-Visit Verification

Providing an ETA

Providing Feedback

Providing Quote Details

Purchase Items Dispatched

Recall a Job

Receipt Purchase Items

Refuse Job

Remedial Works Required

Removing Linked Work Orders

Request ETA Update

Request Quote Review

Requesting Additional Engineers

Reschedule the Attendance

Resource En Route

Setting a Cost Estimate

Setting the Fixed Cost

Selecting and Deselecting Quotes

Starting a Job

Stopping a Job

Taking a Job

View Notes History

Work Not Required

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