There maybe times where certain Contacts may be more appropriate to contact over others, so some prioritisation will be needed. The "Prioritise Contacts" button can be used to resolve this.
- Upon clicking the "Prioritise Contacts" button, the Prioritise Contacts screen is displayed. This screen shows all the Contacts for the selected Resource.
- The priority of the Contacts goes from top to bottom where the top Contact is the highest priority and the bottom is the lowest priority.
- To make a Contact a higher priority, select the Contact and click the up chevron () until it is at the desired position
- To make a Contact a lower priority, select the Contact and click the down chevron () until it is at the desired position.
- Once the Contacts have been prioritised, click "OK" to save the changes.
Note: Make sure to click "Finish" on the Resource Contacts screen, otherwise the changes made to the Contacts will not be saved.