Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Reactive
- 1.09 - Cancelled
- 2.00 - Pending Attendance
- 0.04 - Pending Resource Allocation
- 2.00 & 3.00 - Pending Attendance/Attendance Started
- 1.01 - Pending Assign - Additional Info Required
- 0.00 - Creation
- 1.03 - Pending Acceptance
- 5.00 - All States
- 3.00 - Attendance Started
- 0.00 - 1.00 - All 0.x States
- 0.03 - Pending Resource & Allocation Schedule
- 0.05 - Pending Schedule Set
- 1.00 - Pending Assign
- 0.09 - Cancelled
- 1.04 - Pending Assign - Recalled
- 1.00 - 2.00 - All 1.x States
- 4.00 & 4.01
- 1.02 - Pending Assign - Resource Uncontactable
Quote
- 0.15 - Pending Quote Selection
- 0.00 - Creation
- 0.10 - Pending Schedule & Specification
- 2.10 - Pending Attendance
- 0.00 - 0.15 - All States
- 1.10 - Pending Assign
- 1.13 - Pending Acceptance
- 1.10 & 1.12 & 1.13
- 0.13 - Pending Quote Request
- 0.12 - Pending Specification
- 3.10 - Attendance Started
- 5.11 & 5.12 - Job Completed - In Invoice Process/No Invoice Expected
- 0.14 - Pending Quote Receipt
- 1.12 - Pending Assign - Resource Uncontactable
- 2.10 & 3.10 - Pending Attendance/ Attendance Started
- 4.10 & 4.11 - Attendance Paused - Temporary Resolution in place/Issue Remains
- 0.11 - Pending Schedule
PPM
- 2.20 & 3.20 & 4.22 - Pending Attendance/Attendance Started/ Job Incomplete
- 1.23 - Pending Acceptance
- 0.00 - Creation
- 4.22 - Job Incomplete
- 1.20 - Pending Assign
- 3.20 - Attendance Started
- 1.22 - Pending Assign - Resource Uncontactable
- 1.24 - Pending Assign - Recalled
- 5.x states
- 5.20 - Job Completed - Awaiting Additional Information
- 5.22 - Job Completed - No Invoice Expected
- 0.00 - 1.24 - All States
- 2.20 - Pending Attendance
- 5.21 - Job Completed - In Invoice Process
- 5.28 - Job Completed - WO Set to not done