Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
FR French
  • Home
  • Ostara Original
  • Desktop
  • Core Data
  • People and Profiles
  • Viewing/Editing People

Configuring Delegations

Written by Ostara Systems

Updated at October 28th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Dashboard Portal Tiles
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
+ More

To configure Delegations for a User, the User will need to access the Time Off tab of the desired Person Record. On here, click the "Add" button to add in a new Leave Request. After selecting the Category/ Request Type and Start Date, the User can then choose whether they wish to delegate this Users work to another whilst they are not working using the "Delegate To" drop down.

By default, this field is set to "Do not delegate". However clicking this drop down will show all the Users available to delegate to. Select the correct User from this list to setup a delegate. When the User is on leave the delegate logs in, the delegate will then see all their work/activity along with the User's they have been delegated to.

Note: Only Users of the same Profile will be shown in the "Delegate To" drop down, as it is only possible to someone of the same Profile.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Delegation Introduction
  • Creating People
  • People Custom Data
  • People Documents
Expand