Fixing a Job Remotely
Sometimes it may be possible for a Resource to complete a job whilst not on site. Therefore, they will need a means to stop the job remotely. This can be done using the "Remote Fix" button.
- On the Job Detail screen, select the "Remote Fix" button to display the Remote Fix pop up.
- Enter the date and time the job was completed remotely either by using the "Calendar" button or by entering it manually in the "Completion Date/Time" field. Click the "Save" button to complete the job with the remote fix date and time.