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Pending Authorisation

Work Orders that are awaiting authorisation

Written by Ostara Systems

Updated at November 28th, 2025

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The Pending Authorisation Work Order list shows all the Work Orders that are currently in the Authorisation process. This list would typically be given to a Resource User so that they are able to view Work Orders that are locked in Authorisation as these Work Orders are removed from all other lists to avoid attendance by Resources to non-approved Work Orders. To view this list, navigate to Menu > Work Orders > Lists > Standard > Pending Authorisation. 

This list requires a specific permission before it is visible. The User can change the number of Work Orders shown on a single page at one time to suit their preference as well as being able to “Filter” or “Export” the list to Excel. If the initial list is too large, the User will be required to “Filter” the list down before it is displayed. Clicking a <Work Order> will display the Work Order Detail page for the selected Work Order.

Note: These views are customisable and can be changed by the “Layout” function. See List Layouts for more information on customising the layouts of lists. 

The Work Orders returned to the Resource for re-valuation will be highlighted in the “Authorised Detail” column so that the Resource knows there is an outstanding action on them.

Pre-Requisite: Pending Authorisation including (Further information, No Action Taken, On Hold) Work Order Lists

Permissions: Can View Pending Authorisation Job List, Allow Resource To List And View Work Orders In Authorisation

 

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