Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
FR French
DE German
NL Dutch
  • Home
  • Nexus
  • Main Menu
  • Work Orders
  • Functionality
  • Work Order Detail Page
  • Work Order Detail Actions
  • Add Notes on a Job

Add Private Notes on a Job

Written by Ostara Systems

Updated at December 1st, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Tiles Main Menu Avatar Menu Filtering Common Functionality
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
+ More

Sometimes Users may need to add sensitive or confidential information to jobs so that only a select few can view it. This can be done using the ‘Add Notes - Private’ action.

On the Job Detail screen, select the <Add Notes - Private>  action to display the Add Notes pop up.

Enter the desired notes and click <Save> to add them to the job. Alternatively, click <Cancel>  if the notes are no longer needed or if the Add Notes screen was invoked incorrectly.

Note: It is possible for notes, either public or private, to be added to jobs that have been completed as well.

Permissions: Can View Work Order Activity Private Notes, 

job notes private notes

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Add Private Notes on a Job
  • Adding Information/Notes To A Job
  • Download Catalogue
Expand