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Work Order Detail Page

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Tiles Main Menu Avatar Menu Filtering Common Functionality
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
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Work Order Detail Actions

  • Accept Job
  • Acknowledge
  • Add or Amend Quotes
  • Add/View/Delete Certificates
  • Add/Edit/View Documents
  • Allocating a Resource
  • Allocating/Taking a Job
  • Amending Parts/Equipment
  • Assign Job - By Email/Phone
  • Chase Quote Request
  • Complete Paused Job - No Visit
  • Confirm Specification/Send Quote Requests
  • Declining To Quote
  • Delivery Dates Provided
  • Edit Delivery Charge
  • Edit Items Received
  • Edit Purchase Items
  • Editing a Job
  • Fixing a Job Remotely
  • Linking Work Orders
  • Order Not Required
  • Passing a Work Order Onto an External Resource
  • Performing a Post-Visit Verification
  • Providing an ETA
  • Providing Feedback
  • Providing Quote Details
  • Purchase Items Dispatched
  • Recall a Job
  • Refuse Job
  • Remedial Works Required
  • Removing Linked Work Orders
  • Request ETA Update
  • Request Quote Review
  • Requesting Additional Engineers
  • Reschedule the Attendance
  • Resource En Route
  • Selecting and Deselecting Quotes
  • Setting a Cost Estimate
  • Starting a Job
  • Taking a Job
  • View Notes History
  • Work Not Required

Authorisation Jobs

  • Authorise
  • Refuse
  • Further/No Further Information Required
  • Place On/Take Off Hold
  • Request Re-valuation
  • Add Notes for Authorisations
  • View Quote Details
  • View Documents

Popular Articles

  1. Reactive Priorities
  2. Mobile App Introduction
  3. Glossary
  4. Contracts
  5. Work Orders
  6. Portal Introduction
  7. System
  8. Resources
  9. Core Data
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