Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
FR French
DE German
NL Dutch
  • Home
  • Nexus
  • Main Menu
  • Work Orders
  • Functionality
  • Work Order Detail Page

Work Order Detail Actions

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Tiles Main Menu Avatar Menu Filtering Common Functionality
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
+ More

Work Order Detail Actions

  • Accept Job
  • Acknowledge
  • Add or Amend Quotes
  • Add/View/Delete Certificates
  • Add/Edit/View Documents
  • Allocating a Resource
  • Allocating/Taking a Job
  • Amending Parts/Equipment
  • Assign Job - By Email/Phone
  • Chase Quote Request
  • Complete Paused Job - No Visit
  • Confirm Specification/Send Quote Requests
  • Declining To Quote
  • Delivery Dates Provided
  • Edit Delivery Charge
  • Edit Items Received
  • Edit Purchase Items
  • Editing a Job
  • Fixing a Job Remotely
  • Linking Work Orders
  • Order Not Required
  • Passing a Work Order Onto an External Resource
  • Performing a Post-Visit Verification
  • Providing an ETA
  • Providing Feedback
  • Providing Quote Details
  • Purchase Items Dispatched
  • Recall a Job
  • Refuse Job
  • Remedial Works Required
  • Removing Linked Work Orders
  • Request ETA Update
  • Request Quote Review
  • Requesting Additional Engineers
  • Reschedule the Attendance
  • Resource En Route
  • Selecting and Deselecting Quotes
  • Setting a Cost Estimate
  • Starting a Job
  • Taking a Job
  • View Notes History
  • Work Not Required

Add Notes on a Job

  • Add Private Notes on a Job
  • Add Public Notes on a Job
  • View/Translate Notes

Change Action

  • Change - Assets
  • Change - Equipment/Service Type
  • Change - Project Budget
  • Change - Reason

Receipt Purchase Items

  • Returning Items
  • Receipting to Asset

Stopping a Job

  • Stopping a Work Order
  • Stopping a Job with Assets
  • Stopping a Job with Multiple Locations

Popular Articles

  1. Reactive Priorities
  2. Mobile App Introduction
  3. Glossary
  4. Contracts
  5. Work Orders
  6. Portal Introduction
  7. System
  8. Resources
  9. Core Data
Expand