In cases where the reason for the job is incorrect, the 'Change - Reason' action should be used to change it.
On the Job Detail screen, select the 'Change' action to display the extra change options. Click <Change - Reason> to display the 'Change - Reason' pop up.
Choose a Reason from the drop down. Once selected click <Save> and the Reason will be changed. Click <Cancel> to close the pop up without making changes.
Permissions: Can Edit Work Orders