Should a Resource pause a Work Order expecting to reattend to complete, but the initial visit actually results in closure of the issue/service, then the ability to complete a job without a second visit is possible by using the ‘Complete Paused Job - No Visit’ action. This is only present on Paused Work Orders, .

On the Job Detail screen, select the <Complete Paused Job - No Visit> button to display the Complete Paused Job - No Visit’ pop up.

Enter supporting notes to explain why there was no follow up visit. Click the <Save> button to complete the job.

Permissions: Can Stop Paused Jobs (Admin)