Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
FR French
  • Home
  • phpkb9
  • Core Data
  • Equipment and Services

Equipment and Services Introduction

Written by Ostara Systems

Updated at May 20th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • phpkb9
    Accessing the Application Core Data Estates Parts Assets Resources Audits Contracts & SRAs Work Orders Authorisations Finance Reports Common Practices ATAS API State Diagrams Glossary & FAQs
  • phpkb9 (1)
    Portal
  • phpkb9 (2)
    Mobile App
+ More

The "Equipment & Services" button contains the functionality to change Equipment & Service Types throughout the system and any associations they may have such as Part Types and Symptoms.

The way any piece of work or Asset is identified for reporting purposes needs to lead the User rather than require expertise at every level; therefore Ostara has a four tier hierarchy for Equipment and Services:

  • Work Order Types
  • Sub Work Order Types
  • Equipment Types & Service Types
  • Sub Equipment Types & Sub Service Types

The "Equipment & Services" button, when clicked, includes these areas:

Equipment Types
Service Types
Fix Types
Symptoms
Part Types
Measurement Units

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Accessing the Application Introduction
  • System Introduction
  • Asset Introduction
Expand