Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
FR French
DE German
NL Dutch
  • Home
  • Nexus
  • Main Menu
  • Work Orders
  • Functionality
  • Work Order Detail Page
  • Work Order Detail Actions

Performing a Post-Visit Verification

Written by Ostara Systems

Updated at December 1st, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Tiles Main Menu Avatar Menu Filtering Common Functionality
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
+ More

Some Users may be required to perform a Verification RFI on Work Orders for their sites. This is done using the ‘Post-Visit Verification’ action.

On the Job Detail screen, select the <Post-Visit Verification> action action to display the ‘Post-Visit Verification’ screen

 From here, answer each of the required questions and, once they have all been completed, click the ‘Submit’ button.

Note: Clicking the <Return to job without saving> will return to the Work Order Detail page without applying any changes.

Once the questions have been answered, the Work Order will then progress to a completed state.


Note: Please be aware that if the Work Order still requires other additional information, such as a Certificate or Meter Reading, it will stay at the "Job completed - Awaiting Additional Information" status until all the relevant information is provided.

Permissions: Can View Work Orders Pending Verification, Can Perform Post-Visit Verification

check verification

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Stop Job > Admin - Assets
Expand