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Work Orders

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Nexus
    Sign in Page Tiles Main Menu Avatar Menu Filtering Common Functionality
  • Mobile
    Work Orders Assets Authorisations Settings
  • Ostara Original
    Desktop Portal
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Work Orders

  • Work Orders Introduction
  • Work Order Messages
  • Creating a Purchasing Work Order
  • Email Rules

Escalations

Creating a Reactive Work Order
  • Allocating Resource and Setting the Schedule for Attendance
  • Creating a Reactive Work Order Introduction
  • Batching
  • Search Prioritisation Scoring Explained

Creating a Quote Work Order
  • Creating a Quote Work Order introduction
  • Defining the Specification and Setting the Schedule for Attendance
  • Choosing the Preferred Quote

Creating an Audit Work Order
  • Allocating Resource and Setting the Schedule for Attendance - Audit
  • Creating an Audit Work Order Introduction

Viewing a Work Order
  • Viewing a Work Order Introduction
  • Work Order List
  • Bulk Search Work Orders
  • Quick Search Work Order
  • Quick Search Contract Number

Helpdesk Work Page
  • Completing RFI’s
  • Helpdesk Work Page Introduction
  • Work Order List
  • Work Order Building Information
  • Work Order Information - Purchasing
  • Awaiting Authorisation

Work Order Process Flow
  • Call Out Actions - Reactive, Quote, PPM, Audit
  • Work Order Process Flow Introduction
  • Call In Actions - Purchasing

Batching
  • Creating a New Batch Rule
  • Batching Introduction
  • Viewing/Editing Batch Rules

Finance Actions
  • Finance Actions Introduction
  • Invoice – Add/Edit
  • Invoice – Delete
  • Work Order Invoiced to Client – Reset
  • Work Order Invoiced to Client – Confirm

Popular Articles

  1. Reactive Priorities
  2. Mobile App Introduction
  3. Glossary
  4. Create Contract
  5. View Documents
  6. Remove Clients
  7. System
  8. Revenue Budgets
  9. Portal Introduction
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