Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
FR French
  • Home
  • phpkb9
  • Authorisations
  • Viewing Authorisations

Request Re-valuation

Written by Ostara Systems

Updated at May 18th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • phpkb9
    Accessing the Application Core Data Estates Parts Assets Resources Audits Contracts & SRAs Work Orders Authorisations Finance Reports Common Practices ATAS API State Diagrams Glossary & FAQs
  • phpkb9 (1)
    Portal
  • phpkb9 (2)
    Mobile App
+ More

In some cases, the authoriser may not agree with the value of the fixed cost set on a Reactive Work Order as it may be too expensive. If so, they have the ability to request that the fixed cost be reviewed and sent through again. This is done using the "Request Re-valuation" button.

  • Clicking the button will display the below screen. Here, the user must provide a Reference and any Notes relating to why the Work Order needs re-valuating. Once that is all done, click "OK" send the Work Order out for re-valuation.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Work Order Messages
  • Generating PPM Work Orders Introduction
  • Emailing PPM Work Orders
  • Further Information/No Further Information required
Expand