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Fixing a Job Remotely

Written by Ostara Systems

Updated at December 1st, 2025

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Sometimes it may be possible for a Resource to complete a job whilst not on site. Therefore, they will need a means to stop the job remotely. This can be done using the 'Remote Fix' action.

On the Job Detail screen, select the <Remote Fix> action to display the ‘Remote Fix’ pop up.

Enter the date and time the job was completed remotely either by using the <Calendar> button or by entering it manually in the 'Completion Date/Time' field. 

Click the <Save> button to complete the job with the remote fix date and time.

Permissions: Can Remote Fix
 

job fixing remote repair

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