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Work Order Process Flow
Agent Actions - Reactive, Quote, PPM, Audit
- Accept/Refuse Additional Engineers
- Add/View/Delete Certificates
- Add/Edit/View Meter Reading
- Reinstate Work Order
- Edit Staged Payments
- Set Fixed Cost
- Edit Notifications
- Change Work Order Details
- Add/Edit/View Documents - Agent Actions
- Add Notes - Private
- Work Order Documents
- Convert Work Order
- Edit Work Order
- Request ETA
- No Answer
- Link Work Order > Create New Work Order
- Provide Feedback
- Recall Job
- Remote Fix
- Information
- Set Estimate
- Cancel Job
- ETA Provided
- Start Job > Field Team
- Change Resource
- Accept Job
- Start Job > Admin
- Make CIS
- Amend Start and Stop Times
- Remove Linked Work Order
- Stop Job > Work Not Completed
- Resource Unable to Accept Work
- Batch Release
- Reference Provided
- Set Accrual to Zero
- Add Notes - Public
- Link Work Order > Link Existing
- Agent Actions - Reactive, Quote, PPM, Audit Introduction
- Edit Delivery Charge
Agent Actions - Purchasing
- Cancel Job - Purchasing
- Edit Delivery Charge
- Agent Actions - Purchasing Introduction
- Remove Linked Work Order - Purchasing
- Receipt Purchase Items
- Remaining Items Not Required
- Edit Purchase Items
- Submit - Purchasing
- Link Work Order > Create New Work Order - Purchasing
- Acknowledge
- Add Notes
- Link Work Order > Existing - Purchasing
- Purchase Items Dispatched
- Delivery Dates Provided
- Purchase Items Dispatched